Delivery & Logistics
Shipping & Delivery
Every piece is dispatched from our secure atelier in a bespoke presentation box, fully insured and tracked from our hands to yours.
We ship worldwide. All orders are handled with the same care as the pieces themselves — discreetly packaged, fully insured, and tracked at every stage.
Delivery Options
Standard Tracked
5–10 business days
UK & Europe
Complimentary on orders over £500
Fully tracked, signature on delivery. Discreet outer packaging.
Express Courier
2–3 business days
UK & Europe
£18
DHL or FedEx. Fully insured. Signature required.
International Tracked
7–14 business days
USA, Canada, Australia, New Zealand, UAE, India & worldwide
From £25 — complimentary on orders over £1,000
Fully insured. Customs documentation included. Import duties may apply at destination.
East Asia Express
5–8 business days
China, Hong Kong, Japan, South Korea, Singapore, Taiwan & Southeast Asia
From £30 — complimentary on orders over £1,500
DHL Express. Fully insured. Signature required. Customs documentation in English and Chinese included. Import duties may apply at destination.
White Glove Delivery
By appointment
London & select UK cities
Complimentary on orders over £2,500
Hand-delivered by our courier in a presentation case. Available for high-value and bespoke commissions.
Orders placed before 1 pm GMT on business days are dispatched the same day. Orders placed after 1 pm or on weekends are dispatched the next business day. Bespoke and made-to-order pieces have individual lead times communicated at the time of order.
For delivery enquiries, contact us at [email protected] or via our bespoke consultation form.
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